Privacy Policy

1. DATA CONTROLLER

Controller Identity: HostPro Rentals

Postal address: Tenerife, Spain

Email: [email protected]

Phone: +34680977755

2. PURPOSE OF DATA PROCESSING

At HostPro Rentals, we process the information provided by interested parties for the following purposes:

• Managing vacation rental services and property administration requested by our clients.
• Responding to inquiries, requests, or petitions made through our contact forms.
• Sending commercial communications about our services, provided that the interested party has consented to this processing.
• Improving the user experience on our website by analyzing navigation.

3. LEGAL BASIS FOR PROCESSING

The legal basis for processing your data is:

• Performance of a contract: When processing is necessary for the execution of a contract to which the data subject is a party.
• Consent of the data subject: For sending commercial communications and for analyzing web navigation.
• Legitimate interest of the controller: To respond to inquiries and requests made through our contact channels.
• Legal obligation: When processing is necessary for compliance with a legal obligation to which the controller is subject.

4. DATA RETENTION

The personal data provided will be kept:

• For as long as the commercial or contractual relationship is maintained.
• Until the data subject requests their deletion.
• For the time necessary to comply with legal obligations.

5. RECIPIENTS OF THE DATA

The data may be communicated to:

• Service providers necessary for the provision of our services (cleaning, maintenance, etc.).
• Public Administrations in cases provided by Law.
• Financial institutions for the management of collections and payments.

No international transfers of data will be made outside the European Economic Area (EEA) unless strictly necessary for the execution of the contract or there is a legal obligation.

6. RIGHTS OF DATA SUBJECTS

Any person has the right to obtain confirmation as to whether we are processing personal data concerning them. Data subjects have the right to:

• Access their personal data.
• Request rectification of inaccurate data.
• Request erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
• Request restriction of processing of their data.
• Object to the processing of their data.
• Request data portability.
• Withdraw consent given, if applicable.

These rights can be exercised by sending an email to [email protected] or by postal mail to the address of the controller, including a photocopy of your ID or other equivalent identification document.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if you consider that the processing does not comply with current regulations.

7. COOKIES

Our website uses our own and third-party cookies to improve our services and show you advertising related to your preferences by analyzing your browsing habits.

You can accept all cookies by clicking the "Accept" button or configure or reject their use by clicking the "Configure" button.

For more information about the cookies used and how to configure or reject them, please consult our Cookie Policy.

8. SECURITY MEASURES

HostPro Rentals has adopted the necessary technical and organizational measures to guarantee the security of personal data and prevent their alteration, loss, processing, or unauthorized access, taking into account the state of technology, the nature of the stored data, and the risks to which they are exposed.

9. MODIFICATIONS TO THE PRIVACY POLICY

HostPro Rentals reserves the right to modify this policy to adapt it to legislative or jurisprudential developments, as well as industry practices. In such cases, we will announce the changes introduced on this page with reasonable notice before their implementation.